Rider Faqs

Getting Started as a Customer? We've Got Answers.

Your safety is our top priority. We thoroughly screen all drivers with background checks and driving record reviews. Our app also has built-in safety features like emergency contacts and the ability to share your trip status with loved ones (FEATURE COMING SOON).
Our fares combine a base rate, and per-mile and per-minute charges. You'll see a clear cost estimate in the app before you confirm any ride. We also offer transparent pricing with no surprise surge fees.
Our service areas are currently focused to ensure optimal customer experience. Please visit our app or website for a detailed service map, as we continue to strategically expand our coverage.
Absolutely! Our app lets you schedule rides ahead of time, so you can plan your travel with confidence.
We're committed to providing accessible transportation options. You can specify your accessibility needs when booking a ride, and we'll connect you with a suitable vehicle.
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Still have a question?

We'd be happy to help you with any questions you have! Please let us know what you're looking for, and we'll do our best to assist you.

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