Support

Welcome to REVO Rideshare Support Center
At REVO Rideshare, we are committed to providing a seamless and enjoyable experience for our users. Our Support Center is here to assist you with any questions, concerns, or issues you may encounter while using our ride-sharing mobile app. Please find helpful information and resources below to address common queries.

Frequently Asked Questions (FAQs)

1. How do I book a ride?
To book a ride, simply open the app, enter your destination, and choose your preferred ride option. Confirm your ride request, and a nearby driver will be on their way to pick you up.


2. How can I pay for my ride?
We offer various payment options, including credit/debit cards and digital wallets. You can add a payment method in the app settings and choose your preferred option.


3. What if I left something in the car?
Contact us directly through the app to inquire about any lost items. If you are unable to reach them, you can report the lost item through the app, and our support team will assist you.


4. How do I apply a promo code?
During the booking process, you can enter a promo code in the designated field. The discount will be applied to your fare automatically.


5. Is there a way to estimate the fare before booking?
Yes, you can use the fare estimation feature in the app. Enter your destination, and the app will provide an estimated fare based on the distance and time.


Contact Us


1. In-App Support:
For real-time assistance, go to the app's "Help" or "Contact Us" section to submit a support request. Our team will get back to you as soon as possible.


2. Email Support:
You can reach our support team via email at support@revoride.com. Please provide detailed information about your issue, including your account details, to expedite the resolution process.


3. Social Media:
Connect with us on social media for updates, announcements, and additional support. Follow us on [Facebook/Twitter/Instagram] @revorideshare.


4. Help Center:
Visit our comprehensive Help Center on our website for more detailed guides, troubleshooting tips, and information about our services.


Feedback and Suggestions
We value your feedback! If you have any suggestions or ideas to improve our service, please share them with us. Your input helps us enhance the REVO Rideshare experience for everyone.

Thank you for choosing REVO Rideshare. We appreciate your trust in us, and our team is dedicated to making your rides safe, convenient, and enjoyable.